Returns & Refund Policy

Returns are accepted within 14 days or receipt. In order to receive a full refund items must be returned in their original packaging, tags intact and unopened.

To process a return, please email [email protected] telling us your name, order reference and reason for return.

One of our team members will reply to you within 48 hours, and provide you with a returns authorisation number and address to send your item back to us.

When packaging your item please include your original invoice / order confirmation and returns number.

Please note: Returns are responsibility of the customer, so please ensure that you use a reliable courier that provides a tracking number.

Once we receive your return, this will be processed back into our warehouse, and your refund processed.

Please allow 7-10 days for this to take place. If you do not receive a refund within this time please email us via [email protected]

If you have any specific questions regarding orders or delivery, please email us via [email protected]
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